Chindex Technical Service Department has played a critical
role in establishing and maintaining the Chindex reputation
as a provider of the highest quality technology and user support.
Many of the more than 2,000 Chinese hospitals which use Chindex-supplied
equipment every day in their operations are repeat customers
many times over.
Chindex maintains large
inventories of spare parts in-country to insure timely response
to customer needs. Parts are depoted in Beijing, Shanghai and Guangzhou
along with regional field service engineers who can usually respond
to customers’ needs within 24 hours.
||On many occasions the Chindex Technical Service
department has received recognition from both our manufacturer
clients and end-user customers alike for the exceptional quality
of our service, including a recent 97% approval rating
from a nationwide customer satisfaction survey.